A good reading list is good to have.
Empathy is not sympathy. Empathy is hard work. Empathy is a vital part of leadership and building relationships.
There are advantages and disadvantages to having good and bad emotions.
Emotional walls can be tiring and unhealthy.
To navigate toxic behaviour, focus on what you’re trying to achieve and how you want to be.
Inclusive leadership involves acknowledging the person who shows up and keeps trying, even in the face of failure.
You can’t make people have an insight in your coaching conversations, but you can create the conditions for that to occur.
Questions are a powerful tool to uncover new knowledge and foster innovation. Yet, some people in authority resist thier use. Why?