A good reading list is good to have.
Empathy is not sympathy. Empathy is hard work. Empathy is a vital part of leadership and building relationships.
To navigate toxic behaviour, focus on what you’re trying to achieve and how you want to be.
There are many different ways you can work with your coach.
Inclusive leadership involves acknowledging the person who shows up and keeps trying, even in the face of failure.
You can’t make people have an insight in your coaching conversations, but you can create the conditions for that to occur.
Questions are hard work, especially if they are asked correctly.