Do you really need to say “need”?

The word ‘need’ comes up quite a lot I conversation with my clients. When it does it is usually followed by the question, “What would happen if you didn’t meet that ‘need’?” Most of the time, after some discussion, we discover meeting that specific ‘need’ is not a matter of life and death.

What Does The System Reward?

For those who watched Insiders on Sunday, 14 Jul 19, you may have seen a brief discussion on Australian federal politicians’ Electoral Allowance.  This is an allowance of between $32k and $46k for sitting members of parliament to spend in their electorate as a...
The Right Thing.

The Right Thing.

“I would rather work with you on the one thing we agree on than fight with you over the nine things we disagree on.”- Cory Booker, U.S. Senator No-one comes to work each day to make your life hell. (Well, almost no-one. Granted there are a few psychopaths out there...
Good or Bad? Hard to Say.

Good or Bad? Hard to Say.

How do we know if something is good or bad? I would like to relate a parable that may shift your thinking on this question. I first heard this story when I watched a Ted talk by Heather Lanier a few weeks ago. Since then I have been pondering the meaning behind the...
Campbell Ramble #4 – Customer Service Matters

Campbell Ramble #4 – Customer Service Matters

I would like to tell two very different stories about customer service that have helped shape my own philosophy. Story One: Steve In January 2018, I took my son to Lismore for a cricket carnival.  Most of the families who had travelled from the Illawarra stayed at the...
Forty-seven

Forty-seven

I turned 47 during the weekend just passed. I’ve decided to take a leaf out of Matt Mullenweg’s book and post a ‘Birthday Blog’. I’m aiming to share a few of the lessons I’ve learned over the last 365 days; some of the books, podcasts, apps and gadgets I’ve discovered...
Resolutions or Reflection?

Resolutions or Reflection?

At the time of publishing this it is the last day of 2017 and tomorrow will be the first day of 2018*.  It’s about to be the start of a whole ‘nother year.  And that means New Year Resolutions …. Right? Wrong. Well, it can if you want it to. If New Year’s resolutions...