Good or Bad? Hard to Say.

Good or Bad? Hard to Say.

How do we know if something is good or bad? I would like to relate a parable that may shift your thinking on this question. I first heard this story when I watched a Ted talk by Heather Lanier a few weeks ago. Since then I have been pondering the meaning behind the...

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Campbell Ramble #4 – Customer Service Matters

Campbell Ramble #4 – Customer Service Matters

I would like to tell two very different stories about customer service that have helped shape my own philosophy. Story One: Steve In January 2018, I took my son to Lismore for a cricket carnival.  Most of the families who had travelled from the Illawarra stayed at the...

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Forty-seven

Forty-seven

I turned 47 during the weekend just passed. I’ve decided to take a leaf out of Matt Mullenweg’s book and post a ‘Birthday Blog’. I’m aiming to share a few of the lessons I’ve learned over the last 365 days; some of the books, podcasts, apps and gadgets I’ve discovered...

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Resolutions or Reflection?

Resolutions or Reflection?

At the time of publishing this it is the last day of 2017 and tomorrow will be the first day of 2018*.  It’s about to be the start of a whole ‘nother year.  And that means New Year Resolutions …. Right? Wrong. Well, it can if you want it to. If New Year’s resolutions...

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Campbell Ramble # 3 – Seeing another perspective

Campbell Ramble # 3 – Seeing another perspective

I was talking to a client this week about taking the perspective of others. I’ve written about this before … twice. At one point he gave me an example that drove it home for me. It was such an obvious example of the importance of taking other’s perspectives that I...

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What I want you to do is … Bookend Your Day

What I want you to do is … Bookend Your Day

Does your to-do list keep you up at night?  Many people I have spoken to suggest having a notepaper and pen beside the bed is a good way to stop this. If there is something that is on your mind, get it out of there and onto a piece of paper. Sounds easy, right? Okay,...

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